Installing SiteScope
Installing and Starting SiteScope
Thank you for downloading SiteScope, an easy-to-use web server monitoring and management environment. This document provides you with information to help you install and start using SiteScope.
The SiteScope Package
SiteScope is a web site monitoring and administration software package.
The SiteScope software package includes:
- SiteScope - A web site monitoring and administration environment.
- Java VM - SiteScope includes a Java Virtual Machine for running java applications. Several Java packages are also included (see the Licensing Notes for details).
Index
The following are the minimum requirements and recommendations for installing SiteScope.
- A server or workstation running Microsoft Windows NT (4.0 or 2000), Sun Solaris (5.6,7,or 8), or Red Hat Linux (7.1)
- 256 Mb RAM
- 90 Mb free hard disk space
(2 Gb+ recommended)
- Netscape Navigator 4.x and later or Microsoft Internet Explorer 4.x and later browser
- Monitor with 256 colors
Index
To install SiteScope on a computer running Windows NT and Windows 2000:
- Download the SiteScopeSetup.exe file to your server from the web site.
- Use the Run command from the Start menu to run SiteScopeSetup.exe or open Windows NT Explorer and double-click the SiteScopeSetup.exe file icon to start the installation.
- During the installation process, you will:
- Accept the license agreement
- Enter the administrator e-mail address
- Choose an installation directory
SiteScope will create a directory named SiteScope and the tree structure containing all of the SiteScope files. The SiteScope service will be added and started during installation. It will also restart the service every time the system is restarted. The service can be started and stopped using the Start>Settings>Services control panel. SiteScope also adds a program item to the Start>Programs menu.
- Download the application SiteScope tar file to your server from the web site and uncompress it using the following command:
gzip -dc SiteScope.system.tar.gz | tar xvf -
where system is the applicable operating system (that is: sun or linux).
This will create a directory called SiteScope containing all of the SiteScope files. Installation will not modify any other files on your system.
- Run the install script:
/bin/sh SiteScope/install
- During the installation, you will:
- Accept the license agreement
- Enter the administrator e-mail address
The SiteScope process is started during installation. Whenever you restart your machine, you will want to start the SiteScope process manually from a shell window or automatically using an init.d script:
To start the SiteScope, use the start command:
<installpath>/SiteScope/start
To stop the SiteScope process,
use the stop command:
<installpath>/SiteScope/stop
In each of these commands, replace <installpath> with the path where SiteScope is installed. For example, if you installed SiteScope in /usr, the command to stop SiteScope would be /usr/SiteScope/stop.
Index
To get started with SiteScope now, just click the following link:
Open SiteScope
If you would like to view or access this installation of SiteScope from another computer,
open a browser window on the other computer and enter the following URL
http://sitescope.tellurian.net:80/SiteScope
NoteWhen SiteScope starts, it will try to use port 80. If this port is unavailable, SiteScope will pick a new port and send you e-mail with the port it has selected. Make a note of the port change to access SiteScope both locally and remotely
After you open SiteScope, you can view the status of multiple, remote SiteScope installations by opening the Multi-view panel. Choose the 
button on the SiteScope navigation panel to open the Multi-view panel. The first time you open the Multi-view panel, you will have to choose the Edit Multi-view Panel link to add the addresses of the SiteScope installations you'd like displayed.
Index
SiteScope is accessed through a web browser by entering the IP address and port of the
SiteScope service. The SiteScope main page is your entry point to SiteScope.
SiteScope monitors are automated tests of services or systems in your Web environment.
You use groups to organize you monitors according to importance, location, type of system,
or other criteria. From the main SiteScope page, click on the name of a group to add, view,
edit, or delete monitors and to drill down into monitoring data. Use the navigation bar to set
up alerts, performance reports, or view SiteScope's context-sensitive on-line help. Use the
Browse Monitors link to view all monitors sorted on a criteria you select. Click on the Preferences
link to access a large number of configuration options.
To get started with SiteScope we recommend you do the following:
- Decide what web systems, servers, and URL's you want to monitor using SiteScope
- Decide how these items can be grouped and create new SiteScope monitor groups to help
organize your monitoring
- After creating monitor groups, click on the name of the group and begin adding monitors to that group.
To set up monitors you will need to know:
-
How to connect to the system you want to monitor
- What you want to monitor on that system
SiteScope will begin reporting results within minutes.
- After creating monitors, set up automated alerts using the media that best suit your organization.
Later, you can set up scheduled reports for key monitors to review system availability over time.
Start with a few monitors and systems. Once you become comfortable with the product,
you can easily set up more monitors, monitor remote systems, adjust alerts, and make other
changes to best suit your needs.
Index
If SiteScope does not open at the IP address found in the Open SiteScope link, try these steps and then try to access SiteScope again:
- Open the Windows Services control panel and start the SiteScope service if it is not running. If the SiteScope service fails to start, your evaluation license may have expired.
- Check the Proxy options for your browser. Turn off use of the Proxy server by changing the setting to No Proxy or Direct Connection.
- When SiteScope starts, it will try to use port 80. If this port is unavailable, SiteScope will try to pick a new port, send you e-mail, and update the links on this page. The URL for accessing SiteScope is also stored as the _adminURL setting in the master.config file found in the SiteScope\groups directory.
- Submit a service request via the Customer Support web site at http://support.merc-int.com/ asking for help.
Index
You may use SiteScope on a free trial basis for 10 days. At the end of the trial period you must either purchase a set of SiteScope monitors to continue using the software, or you must delete all SiteScope files and directories.
If you are using SiteScope on a trial basis, you will see a counter on the
SiteScope main panel which will indicate how many days are remaining in your
trial period. When you purchase a set of SiteScope monitors, you will be instructed on how to use your license number to register your SiteScope installation. The trial counter will no longer appear once you've completed the registration process.
- The SiteScope application includes the following
libraries. The links to view licensing information specific to each
of these products are active once the product has been installed.
- Java Runtime Environment, including JSSE, JIMI, and JDNI, from Sun Microsystems
Java SNMP package from Netaphor Software
Java Generic Library package from ObjectSpace
Java PerlTools package from ORO
Java XML Parser from Datachannel
Java MD5 library from Santeri
NT SSH client
MS SQL Server driver from I-NET Software
Index
- SiteScope User Guide
- The SiteScope User Guide explains how to use SiteScope to monitor
your web server environment. The Table of Contents provides a good overview of subjects covered in the User Guide. For easier printing, the documentation is available as a single file.
Index
- SiteScope Release Notes
- The SiteScope Release Notes describe the new features and changes
added to each SiteScope release. If you are updating your SiteScope software,
this is a good place to find out about what's changed since the last release.
Index
Technical support for SiteScope is available in several forms.
- SiteScope User Guide
- SiteScope comes with user documentation in electronic format. An HTML based version of the User Guide is available from within the SiteScope interface by clicking on the Help link found in the upper right hand side of the screen. It is also The Table of Contents provides a good overview of subjects covered in the User Guide. The User Guide is also context sensitive based on what part of the product you are in when you access the user guide. Please read this documentation first if you experience any problems using SiteScope. A copy of the user guide is also provided in PDF format if you would like to print a copy. Please note that the user guide is currently more than 250 pages long.
- Online Knowledge Base
- The answers to many questions can be found in our on-line Knowledge Base on the Mercury Interactive Customer Support site at ("http://support.merc-int.com/"). If you can't find an answer to your question in the user guide documentation, check the support knowledge base.
- On-line Support
- For questions and problems that aren't addressed in either the user guide or the online support knowledge base, please submit a support request via our Customer Support site. If you have purchased the Customer Care package, we will respond within 1 business day.
- Telephone Support
- Requests by e-mail are preferred but you may also contact us by phone at 877-837-8457 option 1 for technical support.
Index
Copyright © 2003 Mercury Interactive Corporation.
All rights reserved.
View the Terms and Conditions